FAQs

Should you order pre-painted or pre-stained doors from the factory?

Yes, you can, and the factories would prefer us to sell the doors that way.  It’s more profit for the factory if they can capture the income that would normally be paid to a painter or stainer.  The problem with this is the finish-work can be marred during the remodel.

All home builders know this. That is why they lay the foundation, frame everything up, install the roof, install all windows & doors, drywall and install the flooring. After they have completed everything else they call in the painters & stainers last. The truth is that it is better to do the finish work when the construction is finished. That’s why it is called “FINISH WORK”.

Although pre-finishing sounds convenient, it is the #1 way to create an unhappy customer. Most home-owners do not realize you are not just putting a new door on the old hinges. You are replacing the jambs and there will need to be new trim on the interior and exterior too. All of this has to be nailed, screwed and cut. If everything is pre-finished then you will have to have a painter or stainer to come afterwards to do touch-up paint or stain. The touch-up will never match the factory finish and will look like patch. The factory doesn’t care about that. You paid for a pre-finish, they aren’t responsible for construction damage.

It is much better to finish the doors after the install. The customer can pick the colors accurately 1st hand (instead of using a catalog with disclaimers about how the colors you are picking from may not be the actual colors) and everything will match.

What makes Krasiva Windows and Doors different than the competition?

We believe in doing it right. That theme is echoed through the entire business plan. We made the corporate investment to hire our installers as employees, rather than use sub-contractors to ensure that everyone involved in the installation process treats you and your home with the respect you deserve.

Which window frame type is the best choice, Aluminum, Vinyl, Clad wood or Fiberglass?

To start with we carry all 4 types, but this might help in your decision.

There are a few factors to be considered when answering this question. Though Aluminum windows are the least energy efficient, of the three, some Homeowners’ Associations require brown or bronze replacement windows. Aluminum may be the only option if your budget does not allow for the expensive aluminum clad wood windows. If for these reasons, aluminum is necessary, we would only recommend a completely thermally broken aluminum window. They are less energy efficient than vinyl, but far more efficient than regular aluminum windows. In addition, the thermal break material between the aluminum creates a stronger and better frame. Not many companies carry these windows, but they are almost twice as efficient as the standard off the rack aluminum frame window at a home improvement store.

Vinyl windows are significantly more energy efficient than aluminum because the vinyl frames do not conduct heat or cold. However, not all vinyl windows are created equally. The majority of the vinyl windows sold are inexpensive. They’re designed for homes in more moderate climates. They are not designed for the 2% of homeowners in climates like ours that experience extreme heat. Even though the windows are not designed for this climate, they are unfortunately sold here.

If you choose to purchase vinyl windows, it is important to make sure the product is durable enough to withstand the heat of our summers. Purchasing a vinyl window durable enough for this climate will surely cost more, but the pay- off in energy efficiency will far offset the initial cost. In addition, they are a low maintenance option, as they do not require re-painting or staining down the road.

Vinyl Clad or Aluminum Clad can be equivalent in efficiency to vinyl windows. Most people’s main motivation when purchasing clad windows is to achieve the rich appearance of stained wood interiors, or the ability to paint the interior frames to match their homes décor. Clad windows are more of an investment of money and time as they do require long term maintenance. However, well worth it to the homeowners who want an efficient product and choose to treat the windows in their home as an important component of their interior design.

Fiberglass is just as energy efficient as vinyl and is a great material as far as strength. There are only 2 draw backs.

  1. There is currently no technology to cost effectively weld the corners together so the corners are mechanically joined together with screws into hard plastic corner keys. The corners can crack open with the shifting and settling of the home allowing water to enter, creating water damage and possibly mold.
  2. Also fiberglass doesn’t come in colors, so just like aluminum and composite windows, they must be painted and repainted. The warranty on the window may be life but the finish is never longer than 10 years for the initial finish.
Will the outside finish fade?

All finishes on all surfaces fade, oxidize, or yellow over time. It doesn't matter whether the finish is on an Aluminum, Vinyl, Clad Wood, Fiberglass or Composite material. Darker colors seem to lighten and white or off white colors seem to darken (sometimes referred to as yellowing). Over time, it seems like all colors strive to become the color of dirt. It is a part of aging. If you go outside and look at whatever kind of window frame you currently have, it will not look new if you put a new window next to it. Only new windows look new.

Most window manufacturers do cover “Discoloration” which is where different parts of the same window are fading at a different rate. Example: appearing splotchy.

The best way to improve the longevity of any finish is to clean it periodically. Think of your car. If you never wash it the dirt becomes baked in and will not come off. If you clean it often the finish lasts a lot longer.

How do you clean the frames?

You should consult the manufacturers care instructions for your specific product. However in general we recommend waxing aluminum or fiberglass surfaces because they are typically an automotive finish. Vinyl surfaces should be cleaned with vinyl cleaner and something like a Scotch-Brite polishing pad. Green pads to clean the surface and white pads to polish. This should only be done on extruded vinyl not a poly coat (such as the coating on the outside of vinyl-clad French door panels).

What is a Multi-Chambered Vinyl frame?

Multi-chambered refers to the honeycombing or air spaces within a window frame. As a general rule, the more air space compartments a frame has, the more efficient and stronger it is. All vinyl windows are multi-chambered, however, the more chambers a frame contains has a significant impact on its strength and efficiency. While most companies focus on the efficiency of the glass, it is important to also consider the efficiency of the frame.

What does it mean for a vinyl window to have steel or aluminum reinforcement?

Steel or aluminum reinforcements  are metal rods or straps placed inside the meeting rails of vinyl windows. The meeting rails are substantially narrower than the main frame of the window making them the weakest part. Therefore, reinforcements are a MUST in vinyl windows (unfortunately most are just hollow vinyl).

Does the length of a warranty correlate with the quality of the window?

As is true in most industries, companies can offer superior products or superior warranties. In most cases, companies offer very long warranties to give the perception of quality. However, we believe in providing the best product and the best service. As a consumer and homeowner, we would rather you spend your time enjoying the quality and craftsmanship of the products we offer than on the phone scheduling warranty repairs. Instead of spending time to find out what the warranty will cover, it is better to base your buying decision on the craftsmanship, quality and efficiency of the product and the reputation of the company. If a company is in excellent standing with Better Business Bureau, it is because they offer a good product and good service. When you buy a superior product from a quality supplier, many times the warranty is irrelevant because you never have to use it.

Contact Krasiva Windows and Doors for a free in-home consultation at: (602) 678-3737

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